GLOSSARY

Learn about terms frequently used by Library Services community.
Clear
CPC

Collection Planning Committee a CSUL subcommittee

CRL

Center for Research Libraries,makes unique and unusual collections available free to member institutions and for a fee to non-members. Their catalogs, "CRL records," are provided for loading into member library catalogs.

CRM (Customer Relationship Management)

Customer Relationship Management, a system for managing a company’s interactions with current and future customers; FLVC uses Microsoft Dynamics CRM system for managing contacts, communications, and pending work.

CSUL

Council of State University Libraries, the directors of SUS libraries.

CWIS

Collection Workflow Integration System is software from the Internet Scout Project to assemble, organize, and share collections of data about resources, conforming to international and academic standards for metadata.