FLVC LIBRARY SERVICES STAFF

FLVC plays a crucial role in ensuring that Florida’s one million college and university students have the resources and tools they need to succeed.

More than 35 employees work at our office in Tallahassee and/or remotely for the Library Services unit of FLVC. For assistance with a FLVC product or service, please contact the FLVC Help Desk.

Hisham

Makki

Assistant Director, Data Quality

PhD, Libraries and Information Sciences, Cairo University

Rhianne

McCalip

Help Desk Analyst

M.S., Information, Florida State University; B.A., Cultural Anthropology, Emory University

Mike

Neff

Help Desk Manager

B.S., Network Systems Operations, University of West Florida

Peter

Ott

Help Desk Analyst

M.S., Library & Information Studies, Florida State University; B.S., Information Resources, University of Wisconsin-Milwaukee

Natasha

Owens

Data Management Engineer

M.S., Library & Information Science, University of South Florida; B.A., Women's Studies, University of Florida

Sakuna

Saengow

Technical Services Systems Specialist

B.A., Art History, University of Florida

John

Sandstrum

Data Operations Consultant

MLS, Library Science, University of Southern Mississippi; B.S., English, University of Southern Mississippi

Renee

Sandstrum

Lead Help Desk Analyst

MLS, Library Science, University of Southern Mississippi; B.A., English, University of South Alabama

Melissa

Sykes-Silvers

Library Services Analyst

MLIS, Library and Information Studies, Florida State University; B.S., Interdisciplinary Social Sciences, Florida State University

Stephen

Szanati

Digital Services and OER Operations Specialist

A.S., Graphic Design Technology; A.S., Internet Services Tech; A.A., General Social & Behavior Science , Santa Fe College