GLOSSARY

Learn about terms frequently used by Library Services community.
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Microsoft Dynamics

The customer relationship management (CRM) system from Microsoft Corporation used by FLVC.

MLC

Multi-type Library Cooperative.

MXF

Metadata eXchange Format, a locally-developed format for information about digital files, used for communicating within FLVC and client libraries.

Nagios

Nagios is a monitoring system that enables organizations to identify and resolve IT infrastructure problems before they affect critical business processes.

NCIP

NISO Circulation Interchange Protocol for exchange of data regarding ILL and controlled access to e-resources.

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