About Sierra/Encore Duet

Learn everything you need to know about Florida's next generation integrated library system.


The Florida Academic Library Services Cooperative (FALSC), a program of the University of West Florida/Florida Virtual Campus, is working to implement a new integrated library system (ILS) to manage millions of books, electronic journals, and other educational material across Florida's 40 public colleges and universities. 

Key System Changes

  • Innovative’s Sierra ILS will replace Aleph and related tools.
  • Innovative’s Encore Duet discovery interface will replace Mango and Primo.
  • EBSCO’s index of metadata will replace the Primo Central Index.
  • Single shared bibliographic database for libraries at all 40 institutions.
  • Once the new ILS is live, FALSC will decommission the legacy ILS and its related products.

What’s Better About the New System

The new system will expand access to material and improve the user experience for today’s tech-savvy students. The upgrade will also allow librarians to establish and adopt world-class standards for acquisition, management and customer service.

The comprehensive system has three primary components.

  • The Sierra Services Platform provides an integrated management system to organize, track and share physical and electronic resources across all 40 colleges and universities. The system also allows librarians to manage their work within one system, from start to finish, and from any device.
  • The EBSCO Index, which uses a rich and robust system metadata to catalog material, provides better search results.
  • The Encore Duet Discovery Tool provides powerful, single search functionality that streamlines access to physical and digital resources.

With the new system, professors and instructors will be able to integrate high-quality library content into their learning management systems. The tool, called the Curriculum Builder, allows instructors to access and add content from the libraries to the course reading list in their curriculum – all with a single click.

The new system will be hosted by a third-party vendor in a cloud environment, which will better meet spikes in demand for bandwidth. A new responsive website design will allow students to access material from any device, anywhere and anytime. New features for librarians will improve the ability to find, track and share material, process new acquisitions, and analyze usage.


The current system was implemented in 2004.

The Florida Virtual Campus recognized the need for an upgrade in 2013 and launched a comprehensive plan to explore options for a new, next-generation system. A task force with representatives from the state colleges and universities was convened to define the requirements of a new system. The industry was surveyed to determine the capabilities available to meet the needs. Based on that information, the Florida Virtual Campus initiated the procurement process last year and a contracts were signed with Innovative Interfaces, Inc. and Backstage Library Works.

The Florida Legislature has provided $1.5 million to implement a next-generation system.

Milestones and Events Milestones and Events


  • April: Contract signed
  • April: Working Groups form
  • April: Discussion Groups available
  • April-May: Regional user meetings
  • May: Documentation webinar
  • May-July: FALSC staff training
  • July-August: Sierra and Encore servers set up
  • September-December: Functionality training for Working Groups and FALSC staff


  • February-July: Training for college and university library staff statewide
  • August-September: Production server reload
  • October-December: Preproduction Verification
  • December: Executive Review